Frequently Asked Questions

GENERAL QUESTIONS

What makes Agent Herb products different from other plant cleaners?

The key ingredient in Agent Herb products is hypochlorous acid (HOCl), a non-toxic cleansing chemical that is pH balanced and found in the human body.

What types of plants are Agent Herb products formulated for?

Agent Herb products can be used on all types of plants, formulated for forward-thinking growers and their unique challenges. Our products can be applied through a foliar spray or directly into hydroponic systems.

Can Agent Herb be used with other products?

Yes, we encourage our customers to use our solution with other solutions they currently nourish the soil with. 

Can Agent Herb products be sprayed indoors?

Yes. Agent Herb is just as effective on indoor plants as it is on outdoor plants. It’s a non-toxic solution that doesn’t cause any harm if inhaled or sprayed on skin.

Can Agent Herb be used to clean plants postharvest?

Yes, it can be used to effectively wash your product post harvest.

What is the shelf life of your products?

We suggest using Agent Herb products within 12 months of purchase for the best results.

SHIPPING INFO

Where does Agent Herb ship to?

Our products ship to all 50 U.S. states, Puerto Rico, and Canada.

How long does usual shipping typically take?

Domestic shipping will take anywhere between 2-10 days and international shipping will take 5-14 days.

When will my order ship?

Depending on the size of the order, your order will ship 1-5 days from the time you made your purchase. As soon as we print a shipping label, you will receive an email with your tracking number.

What do I do if my tracking number isn’t working?

We know it can be frustrating when you are so excited to receive your product. It can sometimes take 1-2 days for your tracking # to register, if it still isn’t working contact us support@agentherb.com.

What do I do if I need to change my shipping address?

If your order is shipping to an incorrect address, please email us right away at support@agentherb.com.

What do I do if my product is damaged during shipping?

If your order is shipping to an incorrect address, please email us right away at support@agentherb.com.

Still have a question?

We are happy to discuss your specific needs or questions. Just reach out any time!